Player protection in practice

1Our yardstick

Every page shows the 18+ notice and refers to begambleaware.org. Stake only money you can afford to lose — and never chase losses.

2Tools for you

• Self-exclusion: apply by email from the registered address; active within 24 hours, minimum duration 6 months.
• Break: 7 days of rest on request.
• Session awareness: keep an eye on playing time and turnover and pause regularly.
• Parental supervision: keep devices and login details out of reach of minors.

3Warning signs

Take a break or look for help when you:

• stake more time or money than intended;
• borrow money or leave bills unpaid to be able to play;
• become restless as soon as you want to stop;
• hide your gambling behaviour from others.

4How to stay in control

• Set a budget and a time frame beforehand.
• See gambling as paid entertainment, not as income.
• Do not play when annoyed, tired or under the influence.
• Pause regularly and check your transactions.

5Points of contact

These independent organisations help free of charge and in confidence:

• GamCare — gamcare.org.uk
• Gambling Therapy — gamblingtherapy.org
• Gamblers Anonymous — gamblersanonymous.org
• BeGambleAware — begambleaware.org

6Setting a limit or exclusion

Write from the registered address to support@luckyboom.com or use the live chat. An exclusion takes effect within 24 hours.